APPLICATION FOR OPENINGS
Applicant Position- Backend Operations/ DTP Operator
Location- New Delhi
Nature- Full Time
Salary- At par with industry standards
Responsibilities:
• Contact existing customers to inform them about our site
• Gather information about their pet and their eating habits
• Answer queries about products and their benefits
• Ask questions to understand customer requirements
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle objections or grievances if any
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Requirements:
• Pet owner
• Proven experience as sales role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software, MS Excel) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
Please email your Resume to info@plushytails.com